Your privacy matters to us. This Privacy Policy explains what personal data royalbet collects, why we collect it, how we use it, and what rights you have over your information. We keep things straightforward — no legal jargon designed to confuse.
This Privacy Policy applies to all users of the royalbet platform, including the website at royalbet.today and the royalbet mobile application. By registering an account or using the platform, you confirm that you have read and understood this policy.
royalbet is committed to protecting the privacy of every player who uses our platform. We understand that when you share personal information with us — whether during registration, when making a deposit, or when contacting support — you are trusting us to handle that data responsibly. We take that trust seriously.
This Privacy Policy sets out in plain terms what data royalbet collects from players in Bangladesh, how that data is used, who it may be shared with, and how long we keep it. It also explains the rights you have over your personal data and how to exercise them.
royalbet operates the platform at royalbet.today and is the data controller for all personal information collected through the website and mobile application. If you have any questions about how your data is handled, you can contact us at any time using the details in Section 13.
royalbet collects personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. We do not collect data beyond what is needed for these purposes. The categories of data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, gender, nationality, copy of government-issued ID |
| Contact Data | Phone number, email address |
| Financial Data | bKash/Nagad/Rocket account number, bank account details, transaction history |
| Account Data | Username, password (hashed), account balance, betting history, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, session duration |
| Usage Data | Pages visited, games played, features used, time spent on platform |
| Communications Data | Support chat transcripts, emails sent to royalbet, feedback submitted |
royalbet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law for responsible gaming purposes (for example, if a player discloses a gambling problem when requesting self-exclusion).
royalbet collects personal data through several channels. Understanding where your data comes from helps you stay informed about what information we hold about you.
royalbet uses your personal data only for legitimate purposes directly related to providing and improving the platform. We do not sell your data to third parties for marketing purposes. The specific purposes for which we use your data are:
royalbet will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information stays within the royalbet ecosystem and its trusted service partners only.
royalbet processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
| Legal Basis | When It Applies |
|---|---|
| Contract performance | Processing necessary to create and manage your account, process transactions, and deliver the services you signed up for. |
| Legal obligation | Processing required to comply with anti-money laundering laws, age verification requirements, and other regulatory obligations. |
| Legitimate interests | Fraud prevention, platform security, improving our services, and protecting the integrity of the royalbet platform. |
| Consent | Sending promotional emails or push notifications about royalbet offers, where you have explicitly opted in. |
Where we rely on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
royalbet does not share your personal data with third parties except in the circumstances described below. In all cases, we ensure that any third party receiving your data is bound by appropriate data protection obligations.
royalbet will never share your personal data with third-party advertisers, data brokers, or any party for commercial purposes unrelated to the operation of the royalbet platform.
royalbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
| Data Type | Retention Period |
|---|---|
| Account and identity data | For the duration of your account, plus 5 years after account closure (regulatory requirement). |
| Financial transaction records | 7 years from the date of the transaction, as required by financial regulations. |
| Support communications | 3 years from the date of the last interaction. |
| Technical and usage data | Up to 24 months from collection, used for platform analytics and security. |
| Marketing consent records | Until you withdraw consent, plus 1 year thereafter as evidence of consent. |
When data is no longer required, royalbet securely deletes or anonymises it so that it can no longer be linked to you as an individual.
royalbet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
Despite our best efforts, no online platform can guarantee absolute security. If you suspect that your royalbet account has been compromised, contact our support team immediately so we can take protective action.
royalbet uses cookies and similar tracking technologies on the website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Required for the platform to function — login sessions, security tokens, language preferences. | No — platform will not work without these. |
| Analytics cookies | Help us understand how players use royalbet so we can improve the experience. | Yes — via cookie settings. |
| Preference cookies | Remember your settings such as display preferences and notification choices. | Yes — via cookie settings. |
| Marketing cookies | Used to deliver relevant royalbet promotions to you, only if you have opted in. | Yes — via cookie settings or opt-out. |
You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the royalbet platform.
As a royalbet player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data royalbet holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to hold it.
Ask us to limit how we use your data while a dispute or review is in progress.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Some rights are subject to limitations — for example, we cannot delete data that we are legally required to retain for regulatory compliance. We will always explain clearly if a limitation applies to your request.
royalbet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If royalbet discovers that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe a minor has registered on royalbet, please contact us at [email protected] so we can investigate and act promptly.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. royalbet supports responsible gaming and takes underage access extremely seriously.
royalbet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or through an in-platform notification before the changes take effect.
The most current version of this Privacy Policy will always be available on this page, with the "Last updated" date shown at the top. We encourage you to review this page periodically to stay informed about how royalbet protects your data.
Continued use of the royalbet platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how royalbet handles your personal information, please get in touch. Our team is available 24 hours a day, 7 days a week.
Send your privacy request or query to [email protected]. We aim to respond within 24 hours and resolve data rights requests within 30 days.
Use the live chat feature on the royalbet platform for immediate assistance. Our Bengali and English-speaking agents are available around the clock.
Six commitments that define how we handle your personal data on the royalbet platform.
Every connection between your device and royalbet is protected by TLS encryption. Your data travels securely — no exceptions, no shortcuts.
royalbet does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used only to run and improve the platform.
We collect only what we genuinely need. If a piece of data is not necessary to provide you with a safe and functional gaming experience, we do not collect it.
Access, correct, delete, or export your data at any time. royalbet makes it straightforward to exercise your privacy rights — just contact our support team.
royalbet's data practices are designed to meet applicable data protection and anti-money laundering regulations, keeping both you and the platform protected.
Have a question about your data? Our Bengali and English-speaking support team is available around the clock to help you understand and manage your privacy.
Now you know exactly how royalbet handles your personal information. Join a platform that puts player privacy at the centre of everything it does.
18+ only. Please play responsibly. Responsible Gaming